NHTSA Complaint #11585254 — 2020 CHEVROLET BOLT EV

The car has only 20k miles and the gear steering box failed and had to be replaced. This is apparently a very common defect where if the part fails the dealer said the steering will lock up and potentially cause a crash. $2500 to replace it is a huge hit and kicked in just out of warranty. Chevy should admit to either bad design if this key part goes bad with minimal use/mileage or defective manufacturing by its part provider since the issue apparently stems from the grease within the gear box separating or breaking down. In short, Chevy is well aware of a dangerous defect in its Bolt product line that could lock up steering but will not fix it. It is only a matter of time before someone gets killed, if it hasn’t happened already. NHTSA should investigate reported Bolt accidents where vehicles go off the road.