NHTSA Complaint #11584747 — 2023 FORD BRONCO

On Sunday [XXX] I experienced a mechanical failure while off road with my Bronco, after getting myself unstuck from a snowbank I had backed into, I heard a clicking coming from my right front wheel, and the clicking continued once I got myself out, I experienced my front wheels lock up twice and a “service 4x4 system” with a wrench, this appeared two different times. This occurred approximately 6.6 to 7 miles up a trail and 9 miles from the nearest town with cell service. (Trail up near Coplay lake, WA.) This “trail” was simply a snowy forest service road and something most vehicles could easily make. Ultimately, it was determined by the dealership that at approximately 12,300 miles my M190 open differential had completely failed and dealership is refusing to warranty the differential. Parts that failed? M190 4.27 front differential. Warning lamps and symptoms ? Service 4x4 lamp and front wheels completely locking up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)