NHTSA Complaint #11584692 — 2014 TESLA MODEL S

STRUCTURE:BODY:DOOR issue reported to NHTSA

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Complaint Details

ODI Number 11584692
Vehicle 2014 TESLA MODEL S
Component STRUCTURE:BODY:DOOR
Date of Incident
Date Filed
Mileage 110,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

The contact owns a 2014 Tesla Model S. The contact stated that while the vehicle was in park(P), a person approached the driver’s side rear door, and the door unintendedly opened slightly. The contact stated that prior to entering the vehicle, the driver’s side rear door opened slightly, and while reversing, the door opened completely. The contact closed the door; however, the failure recurred. There were no alerts during the failure; however, afterwards the contact's door was opened, and the App showed a message that the door was opened. The contact stated that all the doors were not opening from inside or outside the vehicle unless the vehicle was in park. The contact stated that the driver's side door was not opening whether in park or drive. The contact added Velcro to the door handle that was used to pull the door handle open. The vehicle was taken to the dealer. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 110,000.

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