NHTSA Complaint #11584683 — 2023 KIA RIO

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11584683
Vehicle 2023 KIA RIO
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PR

Consumer Description

When I started my car, during the warm-up process, it dropped revs and turned off. After several tries, it turned on. While driving, when the vehicle was stopped, it began to jerk slightly. The safety risk is that the car, while I am driving, could turn off and cause an accident, in which people could be at risk, including me. I wouldn't want this to escalate because the dealer doesn't take action on the matter. The vehicle was taken to the dealer to evaluate the condition, they say that the technicians did not find anything, that the car did not emit any codes. And therefore they couldn't do anything. Note that I bought that car completely new, 0 miles, in March of last year. And in January the problem started. It is also worth noting that the car had to have a rack&pinion change in less than a year, due to a noise it made when the guide turned. All maintenance has been done with the official Auto Grupo Kia dealership on Kennedy, in Puerto Rico. I fear my safety and that of others behind the wheel, if the major fault in my car is not fixed.

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