NHTSA Complaint #11584669 — 2021 NISSAN MAXIMA

The contact owns a 2021 Nissan Maxima. The contact stated that while his son was driving at 20 MPH, the vehicle began to jerk and was shaking. The vehicle felt as though the brake pedal was being depressed. The oil light was flashing. The vehicle was taken to the local dealer, where it was diagnosed that there was a catastrophic engine failure. The vehicle was repaired. After driving the vehicle, the vehicle was parked, and his son noticed there was a puddle of oil underneath the vehicle. The vehicle failed to start. The contact checked the oil level and noticed there was no oil. The vehicle was towed back to the local dealer, where it was diagnosed with starter and an oil gasket failure. The dealer informed the contact that there was oil in the engine. The manufacturer was contacted and opened a case. The failure mileage was approximately 72,600.