NHTSA Complaint #11584611 — 2016 BMW 328D

(1) Failed component: High Pressure Fuel Pump (2) The vehicle complete shut down without warning leaving the driver stranded on the road. (3) The problem has been assessed and confirmed. (4) The vehicle has been inspected by a certified BMW mechanic. (5) There was no warning prior to failure. Description: While driving at approximately 30 mph, the vehicle shut down. I was told by a certified BMW mechanic that the high pressure fuel pump imploded, sending metal chards through the fuel injection line thereby disabling the vehicle entirely. I inquired as to whether or not a recall had been issued and BMW told me it had not been issued for my vehicle. I have since learned that a recall was issued due to this exact problem but my VIN was not included in the recall, even though it is the year make and model associated with this very problem. The breakdown/disintegration of the equipment sending metal chard throughout the fuel line disabled and ruined the entire fuel system and its components with repairs costs estimated at $15,285. My car is within the ten year warranty but outside of the 120,000 miles. This is for the 328D xdrive wagon.