NHTSA Complaint #11584542 — 2012 FORD FUSION
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11584542 |
| Vehicle | 2012 FORD FUSION |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 87,508 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
The contact owns a 2012 Ford Fusion. The contact stated while driving at an undisclosed speed, the traction control and advanced traction warning lights illuminated. In addition, the steering wheel was difficult to turn. The vehicle was taken to the dealer where it was diagnosed with a failed steering gear. The contact was informed that the steering gear needed to be replaced. The vehicle was not repaired. The contact was informed that the failure was like safety Manufacturer Communication Number: 15N01 and NHTSA Campaign Number: 15V340000 (Steering); however, the VIN was not associated with the recalls. The manufacturer was made aware of the failure and a case was filed. Additionally, the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 87,508.
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