NHTSA Complaint #11584456 — 2020 AUDI Q7

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR issue reported to NHTSA

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Complaint Details

ODI Number 11584456
Vehicle 2020 AUDI Q7
Component ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
Date of Incident
Date Filed
Mileage 70,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The contact owns a 2020 Audi Q7. The contact stated that while driving approximately 55 MPH, the messages "Electrical Malfunction" and "Stop Vehicle" were displayed. The contact stated that moments later the vehicle shut off and failed to restart. The vehicle was towed to the residence and later examined by an independent mechanic who diagnosed that the alternator was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were contacted regarding the failure, but no assistance was provided. The failure mileage was 70,000.

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