NHTSA Complaint #11584430 — 2017 LINCOLN MKZ

The contact owns a 2017 Lincoln MKZ. The contact stated that while the vehicle was parked, he observed a white blooming substance between the windshield and under the hood. The contact stated that he also observed a spot on the passenger’s side of the hood that was bubbling up. Additionally, the contact observed corrosion on the seamline of the underside of the hood, and the aluminum shell separated from the steel underside. The vehicle was taken to a body shop where it was diagnosed that the hood and hood mounts needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a dealer where it was diagnosed that the hood needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 34,000.