NHTSA Complaint #11584420 — 2024 HONDA CR-V

The contact owns a 2024 Honda CR-V. The contact stated that while driving uphill at 10 MPH, the "Brake Issue, contact dealer" "Brakes Needs Servicing," warning message illuminated. The vehicle independently accelerated and crashed into a tree. The air bags did not deploy. The contact injured their head on the steering wheel. The contact also received bruises to their neck and knees that required medical attention. A police report was filed. The vehicle was able to be driven the short distance home. The contact then stated that they later had the vehicle towed to the dealer where it was diagnosed that the battery had failed, however, they did not provide a diagnosis for the brake failure. The vehicle had not been repaired. The manufacturer was made aware of the failure. The failure mileage was 2,024.