NHTSA Complaint #11584394 — 2019 VOLKSWAGEN ATLAS

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11584394
Vehicle 2019 VOLKSWAGEN ATLAS
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The ABS or AES malfunctioned while driving. The brakes were automatically applied, without warning, with a medium amount of traffic and vehicles behind me. This poses a significant safety issue to myself and others when the brakes get applied without warning. A vehicle behind me had to swerve to avoid rear-ending me and others had to go around me on an onramp to the highway. I am taking my vehicle to Volkswagen of Waco today to have this issue looked at. I am also looking into a dashcam to see if I can get the issue on camera in case the dealership isn't able to duplicate the issue. This issue has occurred other times, this has not been an isolated incident. I do get a faulty brake booster light while the vehicle is braking so there is no warning before it happens, just me flying into my steering wheel.

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