NHTSA Complaint #11583648 — 2018 RAM PROMASTER CITY

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number 11583648
Vehicle 2018 RAM PROMASTER CITY
Component ENGINE AND ENGINE COOLING
Date of Incident
Date Filed
Mileage 50,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

The contact owns a 2018 Ram Promaster City. The contact stated while driving 35 MPH, the temperature gauge indicated that the engine was hot. The contact added coolant to the engine; however, the coolant was gone in less than two weeks. The contact then stated that while driving at various speeds, an abnormal knocking noise was coming from the engine. The contact stated that the vehicle stalled without warning. The vehicle was taken to a dealer and the contact was informed that the VIN was not under recall. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000.

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