NHTSA Complaint #11583394 — 2015 FORD ESCAPE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11583394
Vehicle	2015 FORD ESCAPE
Component	ELECTRICAL SYSTEM
Date of Incident	March 28, 2024
Date Filed	April 16, 2024
Mileage	133,299 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

My cluster panel went dead and there was a recall for it but the first owner got it fixed and ford wouldn’t do it for me. I couldn’t afford to get it fixed and so it stayed dead. My car eventually broke down on me while driving because I was unable to read the transmission fault warning (because the cluster panel doesn’t work). I just had to buy a whole new transmission and ford is still refusing to fix their failed recall. Had it been taken care of, I would have seen the warning and not drove my car until it broke down.

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Recent Complaints for the 2015 FORD ESCAPE

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