NHTSA Complaint #11583078 — 2018 AUDI A3 CABRIOLET

FUEL SYSTEM, GASOLINE issue reported to NHTSA

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Complaint Details

ODI Number 11583078
Vehicle 2018 AUDI A3 CABRIOLET
Component FUEL SYSTEM, GASOLINE
Date of Incident
Date Filed
Mileage 62,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

The contact owns a 2018 Audi A3. The contact stated after parking the vehicle, a bystander alerted the contact that there was fuel leaking from the rear passenger's side near the fuel tank. The contact drove the vehicle to a gas station and was unable to refuel the vehicle. The check engine warning light was illuminated. The vehicle was towed to the dealer, where the charcoal canister was replaced; however, the failure recurred. The vehicle was towed back to the dealer, where it was determined that the fuel pump needed to be replaced. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 24V110000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The manufacturer was made aware of the failure and confirmed that parts were not yet available. The failure mileage was approximately 62,000. VIN tool confirms parts not available.

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