NHTSA Complaint #11583025 — 2017 FORD F-150

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11583025
Vehicle 2017 FORD F-150
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

-3.5L turbo engine cam phaser rattle when starting. Yes - I do not believe safety is at risk -this is a common know problem per customer stratification program 21N03. When I contacted the dealer, they did not show this number so they did not look at it. -My vehicle has not been inspected by anyone. When I contacted the dealer, they hid not have the 21N03 in their system. -I do not think my safety was at risk -There are not any warning lights or messages. I do have a rattle at start up (mainly cold startup). It appears that the customer satisfaction program ended in January of 2023. My vehicle did not have the noise at that time or at least it was not noticeable. Since covid I have not driven the normal amount of miles so my vehicle is still within the mileage limit, however the date ended and to my knowledge I was not notified that there was an expiration date.

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