NHTSA Complaint #11582856 — 2022 SUBARU FORESTER

I have a 2022 Subaru Forrester Touring vehicle purchased new. The front passenger seat airbag Supplemental Restraint System (SRS) consisting of the front, knee, curtain and side airbags is not enabled (Indicator light) while my wife is sitting in it. My wife weighs 88 lbs. which should be enough to enable the SRS. I have brought the issue to 2 different Subaru dealerships several times and Subaru of Americas on 2 different occasions also contacting Subaru Japan Corporate. Larger individuals cause the SRS to be enabled (Indicator Light). The driver side SRS is continuously on. From the dealerships I have received the following responses: •The car is new and may work once seat is broken in •It is a federal crime to change the SRS •My wife did not weigh enough •Weight requirement was either 100 lbs or 34 kilos, not sure •Weight minimums not stated anywhere but best guesses •Tested limit is 100 lbs., not specification just test limit I contacted Subaru of America and asked them the weight limit but they could not provide one and was told they would make contact with Japan Corporate office and inquire there. I was told Corporate could not provide an answer and could only state that the SRS was tested at 100 lbs. It was not a limit but only a test specification. While in the passenger seat the SRS is off and my wife stands a higher than average chance of major injuries occurring without the front, knee, curtain and side airbags deploying during an accident. I consider this a major safety issue and causes her un-needed stress every time we are traveling. We have a 2004, 2nd vehicle and the passenger airbag system is on continuously. I do not understand why a 2022 vehicle can’t offer the same protection. I believe this safety issue requires immediate attention.