NHTSA Complaint #11582695 — 2024 KIA SPORTAGE

On 4/42024 I was driving home and there was a mix of rain and snow. My riverside windshield wiper went out of sync and slammed into the passenger side damaging the blade, it then went over the edge and was stuck on the windshield frame overhanging the side view mirror. It made it very difficult to drive. When driving behind any other vehicle ot creates a scenario where you can't see how far or close you are to another vehicle. When I got to the dealership to have it looked at, they tried to blame it on a buildup of the wet snow that happened overnight. I cleared off my car completely before going to work. The fix was they had to tighten the linkage. While I was there, I overheard them complain in the service department that they had a lot of wiper related incidents that day.