NHTSA Complaint #11582576 — 2017 MAZDA MAZDA3

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11582576
Vehicle	2017 MAZDA MAZDA3
Component	ENGINE
Date of Incident	February 23, 2024
Date Filed	April 12, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I have a 2017 Mazda 3 with exactly 59,454 miles. I was driving my car into work and a warning came on saying coolant temperatures high pull over immediately. I feel my safety was at risk since I was on a highway and my car lost power and would not allow me to accelerate. Loaded the car on a flatbed to bring into a Mazda dealership. I had oil leaking into my coolant. They diagnosed it as a cracked cylinder head or engine block. Only solution I was given was to replace the engine with a factory new engine. I spoke to Mazda customer service and they admitted it is a known issue.

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