NHTSA Complaint #11582228 — 2018 HONDA CR-V

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Complaint Details

ODI Number 11582228
Vehicle 2018 HONDA CR-V
Component FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

SUDDEN PHANTOM BRAKING WITHOUT WARNING IN MY 2018 HONDA CRV. I WAS DRIVING ~40-45 MPH ON LOCAL RESIDENTIAL STREET I FREQUENTLY TRAVEL ON; SUNNY, DRY DAY, 55 DEGREES, NO ADVERSE WEATHER. NO VEHICLE IN FRONT OF ME AND ONE TRUCK TO MY RIGHT SIDE IN HIS LANE. NO OBSTACLES IN LANE. MY CAR SUDDENLY AND WITHOUT ANY WARNING LIGHT AT ALL BRAKED EXTREMELY HARD TO A FULL STOP. EVERYTHING IN MY CAR WENT FLYING FORWARD. HUSBAND AND SMALL DOG WERE IN BACK SEAT; HAD HUSBAND NOT BEEN HOLDING OUR SMALL DOG, OUR DOG WOULD'VE FLOWN FORWARD. I HAD NOT APPLIED ANY BRAKING AT ALL, WAS SIMPLY DRIVING ON A STRAIGHT ROAD. THIS INCIDENT WAS EXTREMELY DANGEROUS. HAD A CAR BEEN BEHIND ME, WE'D HAVE HAD SEVERE REAR-END COLLISION WITH POSSIBLE HARM OR LOSS OF OUR LIVES. I'M NOW READING ONLINE THAT THIS IS A HIGHLY DANGEROUS "GLITCH" THAT WAS INVESTIGATED AS "PHANTOM BRAKING" IN 2022 BY NHTSA, BUT NO RECALL EVER RESULTED -- HOWEVER, MAZDA AND TESLA EXPERIENCED SAME ISSUES IN 2022 AND RECALL WAS DONE WITH MAZDA VEHICLES. NOW I READ THAT AS OF MARCH 2024 A NEW NHTSA INVESTIGATION IS BEING DONE RE: HONDA PASSPORTS AND HONDA INSIGHTS. I DO NOT WANT TO BE DRIVING 70 MPH AND HAVE A HORRIFIC ACCIDENT THAT COULD KILL ME BECAUSE THIS HAS NOT BEEN DEALT WITH BY NHTSA FULLY! I CALLED MY HONDA DEALER WHEN I ARRIVED HOME AND HE GAVE ME HONDA NATIONAL CUSTOMER PHONE # AFTER BRUSHING OFF THE INCIDENT; SAID HE'S NOT HEARD OF THIS BEFORE. I TOLD HIM TO GOOGLE COMPLAINTS OF PHANTOM BRAKING IN 2018-2019 HONDA CRVS AND ACCORD SEDANS. I TAKE EXCELLENT CARE OF MY 2018 HONDA CRV; HAS ONLY 13,530 MILES TO DATE AND IS IN EXCELLENT CONDITION. I WILL NOT DRIVE IT UNTIL I HAVE RESOLUTION TO THIS HIGHLY DANGEROUS SAFETY DEFECT IN THESE HONDA VEHICLES! I HAVE READ THERE HAVE BEEN CRASHES, FIRES, AND INJURIES FROM PHANTOM BRAKING IN HONDA VEHICLES. HOW MANY DEATHS OR LAWSUITS WILL IT TAKE TO HAVE THIS HONDA DEFECT RECALLED AND FIXED?! 1.7 MILLION CARS AFFECTED AS OF THE 2022 INVESTIGATION! 250000 WITH NEW 2024 INVESTIGATION!

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