NHTSA Complaint #11582205 — 2017 KIA OPTIMA

The contact owns a 2017 Kia Optima. The contact stated that while his wife was driving at an undisclosed speed, the low oil pressure warning light illuminated. The vehicle was taken to an independent mechanic; however, the failure could not be duplicated. The vehicle was taken to the dealer; however, the contact's wife was asked to complete and record information for daily engine testing. The contact's wife completed the daily engine and oil pressure testing for ten consecutive days. The contact's wife submitted the information to the dealer and the manufacturer. The vehicle was taken back to the dealer and an oil consumption test was requested. The vehicle was at the dealer for several days; however, a diagnostic update was not provided. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 92,973.