NHTSA Complaint #11582113 — 2023 TOYOTA VENZA

The contact owns a 2023 Toyota Venza. The contact stated that while at a complete stop, the vehicle accelerated without warning as the accelerator pedal was released. As a result of the failure, the contact crashed into the rear end of another vehicle. The air bags did not deploy upon impact. A police report was not filed and no injuries were reported. The vehicle resumed normal operation after the failure. The vehicle was later towed to the dealer where they were unable to duplicate the failure. The contact was initially informed that the event data recorder did not record the accident. The contact was later informed that the vehicle control history showed that the vehicle's brake pedal was released and that the accelerator pedal was applied before the accident, the contact disputed the finding. The manufacturer was notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was 2,600.