NHTSA Complaint #11581991 — 2015 FORD ESCAPE

THE DEALERSHIP CAME AND CHANGED THE RECALLED TRANSMISSION PART ON MY CAR WHILE I WAS AT WORK. WHEN I GOT OFF I LEFT WORK TO GO HOME AND HAD ONLY DROVE ABOUT 5 MILES WHEN MY CAR RPMS WENT ABOVE 4000 AND THE CAR DOWNSHIFTED REALLY HARD AND DROPPED FROM 65MPH TO BARELY MOVING. I PULLED OVER AND CALLED THE DEALERSHIP WHO CHANGED THE PART SINCE MY CAR HAD NOT HAD ANY TRANSMISSION PROBLEMS BEFORE THIS. THEY COME TO WHERE I WAS AND BEGAN DRIVING MY CAR AT 4000RPM OR ABOVE FOR SEVERAL MILES AND SHIFTING THROUGH GEARS MANUALLY. ONCE THE CAR WOULD BARELY MOVE HE PULLED INTO A CHURCH AND HAD IT TOWED STATING I NEED INTERNAL TRANSMISSION WORK AND IT IS NOT THEIR FAULT. NO WARNING LIGHTS CAME ON IN THE DASH EVEN WHEN HE PUT A COMPUTER TO IT HE SEEN THAT IT HAD NO CODES IN IT AT ALL. THIS RECALLED PART BEING CHANGED HAS LEAD TO ME HAVING NO WAY TO GO BECAUSE THEY SAY IT IS NOT THIER FAULT YET I HAD NO ISSUES UNTIL THEY TOUCHED MY CAR. AND WHY DIDN'T I HAVE A WARNING LIGHT????