NHTSA Complaint #11581957 — 2021 AUDI Q5

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Complaint Details

ODI Number 11581957
Vehicle 2021 AUDI Q5
Component FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

The Audi "Pre Sense" automatic braking system engaged without warning and without reason bringing the vehicle to a sudden and complete stop in the middle of an intersection and slamming my body backwards and causing my head to go forward nearly hitting the steering wheel. A school bus was directly behind me and was able to stop in time before it ran into the back of my vehicle, but it could have caused serious injury or death to multiple people. It caused a considerable amount of pain in my neck the day after and soreness in my ribs. The vehicle gave no prior warning. It did display a message simultaneously when it applied the brakes and locked the seatbelts that the "pre sense" had been engaged. It has happened three times prior to this incident. The vehicle dealer has told me that they see record of the system engaging but it does not appear to be faulty by the manufacturers standards despite numerous complaints and frequent occurrences.

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