NHTSA Complaint #11581765 — 2019 CHRYSLER 300

The contact owns a 2019 Chrysler 300. The contact stated while driving at 55 MPH on a curvy road, the steering wheel locked inadvertently. There was no warning light illuminated. The contact stated he was unable to steer the vehicle. Additionally, the vehicle failed to respond while depressing the brake pedal and hit a road sign. The air bags did not deploy. The contact stated that he turned off and restarted the vehicle. The vehicle was towed to the residence. The vehicle was then towed to an auto body repair shop. The contact sustained bruises and soreness on the right hand, but did not seek medical assistance. A police report was filed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 44,000. The VIN was not available.