NHTSA Complaint #11581429 — 2018 TOYOTA SIENNA

There has been a "whining" noise or "hum" upon acceleration noticed for several months to a year, could be longer, but getting worse over time. There is also a delay when pressing on gas for the vehicle to actually accelerate. I have had many instances where I am almost hit from behind because of this delay. Obviously the person's behind me have been following me entirely too closely, but nonetheless, scary. This is our primary vehicle for our family, which carries 4 precious boys. I am aware of the CSP already in place for this issue but have been told that my specific vehicle does not qualify for the customer protection program. That seems very odd given the amount of vehicle's listed as "affected"(83,700) sienna's and 66,500 highlanders. You cannot tell me that there are not more out there like mine that are having the SAME problems but being told "not covered". I do not think anyone should have to drive a vehicle with children in it that you are unsure when your transmission is just going to go out or fear getting hit from behind because of the delay in acceleration. Please please do something about this in order to hold toyota accountable!