NHTSA Complaint #11581128 — 2009 PONTIAC G6

The contact owns a 2009 Pontiac G6. The contact stated while driving at approximately 35 MPH, the message "Power Steering" was displayed, and then there was a faint clicking sound before the steering wheel seized. The vehicle was taken to the residence; however, the failure recurred while driving at various speeds. The contact stated that only after restarting the vehicle with the steering wheel turned, the steering wheel would turn without difficulty for a short while, causing the contact to restart the vehicle with the steering wheel turned several times. The contact discovered NHTSA Campaign Number: 14V153000 (Steering), however, the VIN was not included. The dealer was contacted and confirmed that the VIN was not included in the recall. The manufacturer was made aware of the failure and informed the contact that the recall had expired. The failure mileage was approximately 189,000.