NHTSA Complaint #11581110 — 2022 TESLA MODEL 3

The contact owns a 2022 Tesla Model 3. The contact stated the Self-driving feature automatically turned on without the contact's engagement. The vehicle attempted to make unexpectedly appropriate lane changes due to traffic several times before the contact noticed it was in self-driving mode. There were no warning lights illuminated. The dealer/manufacturer was made aware of the issue and stated they sent an email with instructions regarding the self-driving mode prior to the activation of the self-driving feature. However, the contact had not seen the email and was not aware the feature was activated. The contact stated a notification was not sent to the car screen allowing the contact to read the instructions and activate the feature