NHTSA Complaint #11581048 — 2014 HYUNDAI SANTA FE

I received a letter 6 months ago advising me to park my car outside and away from buildings because the car could catch fire even when not running. I've had to get permission from my HOA every month to park in the parking lot. I call the dealership every month to see if there has been a solution. Sometimes I have to drive my grandchildren and two of them are in car seats. Sometimes I have to drive my dogs and they are restrained in safety harnesses. I am afraid to drive with them because I'm not sure I'd be able to get them out in time if there was a fire. I called Hyundai customer service and they told me to ask my dealership for a loaner car. when I did, they said they would call me back. They did not. I have an upcoming road trip at the end of this month and I'm afraid I will have to cancel because of this safety issue. I feel that Hyundai is taking much too long to come up with a resolution and they are putting me and my family, my grandchildren, and my dogs at risk, not to mention the inconvenience and the worry.