NHTSA Complaint #11580793 — 2023 TESLA MODEL S

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11580793
Vehicle 2023 TESLA MODEL S
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Took my Tesla S Plaid in for a tire rotation and found out that my Tesla model S Plaid cannot be rotated because the tires are worn deeply on the rear left side, the vehicle only has 12,928 miles on it. The Costco representative say it’s unsafe to drive and the tires need to be replaced. The inner side wall was shredded so contacted Tesla and they stated you need an alignment and new tires. I informed them that it’s a new car and I have not done anything wrong with them, such as going off a curb or hit something to cause such a defect, the alignment specs are defective from the manufacturer, with a little more research from online sources, everyone with a Tesla model X and S are having the same issues at 10,000 miles. They state that the rear camber is not within spec and requires a camber kit to fix the issue. I strongly agree that it’s defective from the manufacturer if many others are having the same issue. If I did not get an alignment at 12k miles the tires could have blown on the freeway, thank god I got it checked. I have attached a photo of the left rear tire and a photo of the right rear tire to compare, this is at 12, 928 miles on the vehicle.

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