NHTSA Complaint #11580757 — 2023 TOYOTA HIGHLANDER
STEERING issue reported to NHTSA
Complaint Details
| ODI Number | 11580757 |
| Vehicle | 2023 TOYOTA HIGHLANDER |
| Component | STEERING |
| Date of Incident | |
| Date Filed | |
| Mileage | 49,050 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MT |
Consumer Description
The contact owns a 2023 Toyota Highlander. The contact stated while driving at an undisclosed speed, the steering wheel was excessively difficult to steer. The power steering malfunction and pre-collision warning lights were illuminated. The vehicle was taken to the dealer where it was diagnosed with power steering and rack and pinion failure. The contact was informed that the power steering rack and pinion needed to be replaced. The vehicle was not repaired. The parts were ordered to complete the repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,050.
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