NHTSA Complaint #11580564 — 2019 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11580564
Vehicle 2019 SUBARU OUTBACK
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

We own a 2019 outback, and have had the windshield replaced twice prior this event. The first was a year ago with about 70K miles after the windshield suddenly cracked while going about 70MPH, this happen when no other cares where around. The second time was 2 weeks later when we came outside in the morning and the windshield was cracked while parked in a parking lot. Now for the 3rd time the windshield has cracked while parked in the garage, the windshield has cracked more each night, and has not grown is size while driving. Coincidental all the cracks have started in the same spot, lower portion of the windshield by the wiper, just to the right of the driver. We have been told every time by the dealer that it has been a rock chip, but its hard to get a rock chip when teh vehicle is in the garage and not moving.

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