NHTSA Complaint #11580463 — 2013 HYUNDAI AZERA

The contact owns a 2013 Hyundai Azera. The contact stated while driving approximately 35 MPH the vehicle began to vibrate and was losing forward momentum. The contact stated that he depressed the accelerator and the vehicle was not gaining forward momentum. The contact stated that several warning lights had been illuminated, but he was not sure which lights were illuminated. The contact stated that he pulled into a parking lot, stopped the vehicle, and turned it off. The contact was able to turn the vehicle on but he observed that smoke was being emitted from under the hood. The contact turned the vehicle off and opened the hood. The contact stated that he saw several sparks coming from the right side of the vehicle firewall. The contact stated that flames were forming from the bottom of the engine and up to the firewall. The contact stated that he called the fire department. The fire was extinguished with water and chemicals. The vehicle was towed to an independent dealer. The vehicle was not repaired. The insurance provider had not yet inspected the vehicle. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had experienced a failure. The failure mileage was approximately 160,000. VIN tool confirms parts not available.