NHTSA Complaint #11580437 — 2011 FORD F-150

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11580437
Vehicle 2011 FORD F-150
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The lead frame on my truck was experiencing issues. The truck would intermittently randomly downshift at high speeds or get stuck in one gear. I was going 65+ mph on the freeway and and my truck shifted to second gear with no warning causing me to swerve and slam on the brakes. Other times my truck did it on surface streets. There were no warning lights or anything to let me know it would happen. After it downshifted, the wrench popped up on the dash, my speedometer went to 0, and my odometer read blank. Forcing me to pull over, restart the truck, in order to get it out of limp mode to be able to make it home. I took my truck to Ford of Valencia California where they inspected the truck and confirmed it was the lead frame. The issue was that at the time the part was on an 8 month back order so my only option was to replace the entire Valve body instead of only the lead frame. My truck was no longer under the recall and I was forced to pay for this out of pocket less than a month of purchasing the truck from a used dealership. My truck was only inspected by Ford of Valencia and no other agencies. Since this truck was my only form on transportation, I could not wait the 8 months for the lead frame to come in and had to pay out of pocket for the new valve body.

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