NHTSA Complaint #11580281 — 2023 LEXUS RX

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11580281
Vehicle 2023 LEXUS RX
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State PA

Consumer Description

The rain sensing wiper do not work properly. The wiper swipe once then stop. I have to turn them off and on again to get them to restarted. Also once they do start, they randomly stop for no reason. I have had it to the dealer twice. I was told the dealer contacted Lexus who confirmed this is a problem, with NO fix. The dealer also tested all the new RX 350's models, 2023 and 2024 on their lot, and ALL of them had the same problem. This is a major safety hazard that will cause accidents. It was serviced at Thompson Lexus in Doylestown, PA.

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