NHTSA Complaint #11580278 — 2020 MERCEDES-BENZ C 300

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11580278
Vehicle	2020 MERCEDES-BENZ C 300
Component	ENGINE
Date of Incident	March 16, 2024
Date Filed	March 31, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

Cylinder head is defective. Service advisor told me it was a known issue in which exhaust valves within cylinder head are prone to premature wear. If left unaddressed it leads to inevitable engine failure. I was quoted $12,000. My car is 2020 model year with not even 60,000. Barely even 4 years old.

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