NHTSA Complaint #11580246 — 2014 KIA SORENTO ELECTRICAL SYSTEM

Complaint Details

ODI Number	11580246
Vehicle	2014 KIA SORENTO
Component	ELECTRICAL SYSTEM
Date of Incident	January 30, 2024
Date Filed	March 30, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

Door Locks/Hatch Lock won’t unlock 95% off the time, using fob OR interior switch. Also won’t unlock automatically when vehicle is put into park. Mechanic looked it and after research, determined there’s a probable faulty/stuck Relay on the BCM. Not replaceable without removing the BCM and desoldering components or replacing the whole BCM. It’s unsafe as I’m unable to unlock the doors should I need to remove/evacuate someone or my pet, from the vehicle, in an emergency. Also unable to access back hatch area to retrieve anything for roadside concern (flares/cones, spare, tire iron, etc), leaving me potentially stranded on the dangerous roadside. I first noticed this concern about 2 months ago and there were no warning lights.

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