NHTSA Complaint #11580196 — 2020 FORD ECOSPORT

The system of my car kept saying that low oil pressure and I was confused because I just got my car oil changed two weeks ago. So I went to Jiffy Lube to get my oil checked. They said it was full and that I had a mass flow light on and they stated that there was something wrong with the oil pressure due to the airflow or something, so then my car stopped on side of the road 2 minutes after I left jiffy lube. I almost got to into a wreck. Someone almost hit my car because my car was accelerating slow, so I had to pay a tow truck to take my car home then I have to pay for a mobile mechanic to come out to my house to see the issue. he said that it was , the vacuum pump, the engine oil pressure was low due to the airflow just like jiffy lube said and also the timing belt or chain tension needed to be replaced. Now I have been without a car for a week and every time I call the dealership they said that there is no parts in stock. I have also called the vehicle safety hotline 1-888-327-4236 and the number is out of service. So I don’t know what to do. I am without a car I don’t know how to rent a car because I don’t have the money for it because I just paid over $600 (Tow truck, oil service and diagnosis test). I don’t know if you guys can trade my car in for something else or give me a loaner car but something has to be done. You guys have to help me out some kind of way due to this recall. This is acceptable especially since I have to Uber my kids to and from school and daycare and I have to Uber myself to work, pick up my kids and home every day. Please contact me as soon as possible [XXX] so this issue can be resolved. Thanks [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)