NHTSA Complaint #11579943 β€” 2023 TESLA MODEL X

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11579943
Vehicle 2023 TESLA MODEL X
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

My steering wheel doesn't have a usable horn functionality. There is a subtle button on the side of the wheel, which isn't even a physical button, and it's very small in size. My wife and I had a few situation already where we couldn't do a horn signal quickly enough and we barely escaped an accident in those cases. The existing horn button is very hard to use, it's placed non-intuitively, it's impossible to find without looking at the steering wheel, and it's very hard to use when the steering wheel isn't positioned straight. All other cars I driven over my lifetime had a horn right in the center of the steering wheel, which is the most obvious and usable placement, given the urgency of the situation when drivers are supposed to use it.

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