NHTSA Complaint #11579763 — 2023 FORD BRONCO

I customer Ordered 2023 Bronco from Ford in 1/2023. It was delivered on [XXX]. I paid for vehicle in full. Upon getting in Bronco to drive home I noticed a Defective Steering Wheel with bumps all over it. They cut into my fingers. I notified Ford right then on [XXX]. I also noticed Defective knuckle punch on rear tail door of Bronco that holds Spare Tire, etc. I notified Ford. They have wasted a year lying to me by email and telephone messages telling me they are not responsible for these defects. I documented and photographed issues and had Crown Ford in Lynbrook, NY inspect vehicle and photograph issues and send them to Ford Headquarters in Michigan. Ford refuses to made repairs/corrections under a Manufacturer's Warrent or through the Lemon Law, etc. This was a brand New Factory Built and Delivered Ford Bronco. It was never on a showroom floor or test driven. It was ordered, paid, and picked up by me. I have offered to have work done and provide Ford the Receipts but they refuse to do anything to rectify the situation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)