NHTSA Complaint #11579699 — 2023 ACURA INTEGRA

Since I purchased the Integra over a year ago, I’ve routinely experienced a sticky/jerky steering issue. When driving, the steering wheel will jerk to the left or right continuously and feel stuck in position and difficult to correct. Not only do I have to consistently “fight” the steering wheel to keep the car aligned, I have had the vehicle veer into another lane and swerve towards cars in the neighboring lane due to the jerking motion. Overall, this creates a difficult driving experience - my focus is consumed by the steering, I feel I have limited control of the vehicle, and an overwhelming sense of being uneasy/unsafe when the issue is prevalent. Passengers feel it too. This is most notable when highway driving or going above ~45/50 mph and, oddly, seems to be more prominent in certain weather, particularly during warm, but not hot, days (60-80 degrees). No warning signs or vehicle setting notices display. Issue persists regardless of altering vehicle modes and settings. I have reported this to the Acura dealership twice. The first was early on and I had no reference of others with this experience. The second time, I expressed there are numerous reports of this online. They noted it, stated everything appeared normal, and that they drove the vehicle and couldn’t recreate it, but my Acura app trip history did not reflect this. The concern was dismissed. This is my 3rd Acura sedan - I’ve had an incredible experience with Acura, my dealership, and previous vehicles. I commonly recommend them to friends/family. That said, it takes a lot for me to feel strongly enough to report an issue/negative review, but this driving experience is simply unacceptable and potentially dangerous.