NHTSA Complaint #11579695 — 2018 CHEVROLET TRAX

The contact owns a 2018 Chevrolet Trax. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. Additionally, the contact stated that abnormal sounds were coming from the engine compartment. The contact stated that the failure originally occurred three years ago however, the failure had become persistent. The vehicle was taken to the dealer where the failure was diagnosed turbo charger failure. The vehicle was not repaired. The contact had previously received unknown manufacturer communication documentation which advised of a potential turbo charger failure with the vehicle. The contact was informed that parts to complete the repair were not available. The manufacturer was made aware of the failure. The failure mileage was approximately 21,000.