NHTSA Complaint #11579627 — 2023 NISSAN PATHFINDER

When we purchased this vehicle in June 2023, one of the first things I noticed, was an unusual switch on the steering wheel to allow, selecting and viewing all of the vehicle display information. This switch is located on the left side of the steering wheel. It is labeled OK meaning OK to display the selected menu item when you depress the OK button. The switch consists of a thumb wheel to go up or down on the menu selection, and then you depress the thumb wheel to engage the item selected. We’ve had the vehicle nine months and we were driving and my wife attempted to select something by rotating the thumb wheel and pushing OK button. The OK button got stuck in the down position disabling the ok button and preventing her from changing anything on the vehicle info screen. We consider being unable to access vehicle information a safety issue. The switch was promptly replaced by Nissan under warranty. I am an electronics person and I consider this particular style switch too delicate for long term use, a bad design and one that will probably continue to fail. The issue with this switch is the “thumb wheel selector” for menu items instead of an up or down button like on our other three vehicles that do the same functions on those vehicles. Nissan made a very bad choice on using this type of switch.