NHTSA Complaint #11579527 — 2021 TOYOTA HIGHLANDER

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11579527
Vehicle 2021 TOYOTA HIGHLANDER
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage 20,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The contact owns a 2021 Toyota Highlander. The contact stated while driving at night at approximately 35 MPH, the low-beam headlights appeared to shine directly into the eyes of drivers in the opposite lane. The contact stated that other drivers would flash their high-beam headlights. The contact stated that he had checked at night by observing the low beam lights aiming point and he saw that they appeared to be aimed high. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed and was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 20,000.

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