NHTSA Complaint #11579456 — 2024 ACURA MDX

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11579456
Vehicle 2024 ACURA MDX
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State FL

Consumer Description

This car only has 2500 miles on it. When it was just driven a few weeks in January, 2024, the car would start jerking while driving down the highway going a consistent 55-60 miles per hour. We took it back to the dealer in St. Louis and they told us they were unable to duplicate. We drove it a few more weeks and in February the jerking was more pronounced and more often so we took it back. Again, they said they could find nothing wrong with it. It ran pretty good until mid March when I drove it to Florida for a 6 week break in my wife’s cancer treatment. The car jerked a lot and broke down completely 3 times. I was able to restart the first two times but the third time it took a while and I was stalled in heavy traffic on [XXX] north of Gainesville. Luckily, a trucker pulled up behind me and put on his flashers to keep me from being hit. After sitting there several minutes, it did restart and I drove to Ft. Myers where I took it to the Acura Dealer there, Scanlon Acura. They, too, ran diagnostics and said nothing showed up. I drove it to our condo and it died before I could turn into my driveway. I called Triple A to come tow it back. This time they gave me a loaner, said they checked it out and the manager drove it over night to his home. They said it had water in the gas tank and we had to pay for the draining as that is not covered. When I picked the car up the maintenance sheet also stated a leaky valve but said there was NO water in the gas tank. I had to request my money back and asked about the valve. Was told it was a mistake. On Saturday, [XXX], my wife was driving to an appointment down [XXX] and after about 35 min, the car started jerking badly so she pulled into a parking lot when it shifted into park on its own and died. She had to have it towed backed to Scanlon Acura. They they called yesterday and said the computer says nothing is wrong. This car is a death trap and we have to return home for her treatment in a few weeks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM

Related Complaints for the 2024 ACURA MDX

Other ENGINE Complaints

#11699180 The start/stop switch stalls the vehicle and will not restart after several tries for up to 5 minutes. We get a messa...
#11689501 When cruising or coming off a stop, my car is incapable of accelerating promptly if I am trying to get out of the way...
#11679550 Vehicle will suddenly shut the engine off and shift into park, even when the auto engine shut off is not active. Typ...

Recent Complaints for the 2024 ACURA MDX

#11711323 ELECTRICAL SYSTEM I was driving in the far right lane on the Van Wyck Expressway when suddenly my steering wheel locked up on me along ...
#11711323 SERVICE BRAKES I was driving in the far right lane on the Van Wyck Expressway when suddenly my steering wheel locked up on me along ...
#11711323 STEERING I was driving in the far right lane on the Van Wyck Expressway when suddenly my steering wheel locked up on me along ...
#11700100 UNKNOWN OR OTHER AC / DEFROSTER / HVAC I am reporting a potential safety and health defect involving the HVAC system in my 2024 Acura ...
#11699892 ELECTRICAL SYSTEM Electrical, brake and car acceleration problems.
Check any vehicle history by VIN - Free vehicle history report