NHTSA Complaint #11579345 — 2014 KIA SORENTO ELECTRICAL SYSTEM

Complaint Details

ODI Number	11579345
Vehicle	2014 KIA SORENTO
Component	ELECTRICAL SYSTEM
Date of Incident	October 25, 2023
Date Filed	March 25, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

The HECU fuse in my Kia has the risk of starting an engine fire. It is currently part of a recall. I have checked this with your organization using my VIN number. I am unable to drive my vehicle due to the potential risk for me and passengers. This has made life extremely inconvenient. Even going to work has been difficult because I've had to rely on other modes of transportation. Kia has been unable to provide a replacement part, even though the recall was first announced over 6 months ago. I am unable to sell my vehicle because of this recall as well. We are expected to not use our vehicles but Kia is not providing a replacement part in any sort of a timely manner. They need to move their focus from the new vehicles to fixing these before someone is seriously injured.

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