NHTSA Complaint #11579271 — 2012 VOLVO S80

STEERING issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number 11579271
Vehicle 2012 VOLVO S80
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State WA

Consumer Description

A batch of metal used for the steering wheel trim prematurely wears down at the base of the steering wheel in 2 locations out of sight with normal use and becomes razor sharp. When turning the wheel, the spinning razor edge can cause the driver to lose control due to sudden pain due to slicing into the fingers. The metal slices into the skin drawing blood much like that of a papercut. I have experienced sudden cuts in turning on 2 separate occasions recently having to re-grab the steering wheel due to involuntary pain reflex release to prevent total loss of control and the problem has not been confirmed by the dealer. There is no prior warning when this issue suddenly occurs.

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