NHTSA Complaint #11579169 — 2019 HYUNDAI VELOSTER

2019 Hyundai Veloster. Since November 2022, my vehicle has encountered multiple problems, necessitating extensive periods in repair shops, and I believe these issues have not been addressed satisfactorily. Below is a timeline of the events for your reference: - **December 2022**: Engine replacement was conducted, resulting in the vehicle being in the shop for 7.5 weeks. - **January & February 2023**: The car underwent repairs for damage due to a faulty door and leaking moisture. - **February 2023**: The vehicle was broken into, leading to another round of repairs in April 2023. - **October 2023**: The check engine light activated. Upon taking the vehicle to your dealership, I was informed of a two-month wait for diagnosis and an even further delay for the repair. - **December 2023**: I was advised to leave the car at the dealership for a diagnosis to be conducted several weeks later, with no offer of a courtesy vehicle. - **January 2024**: The dealership diagnosed a low oil code and instructed me to return to the previous service provider to reset it, despite the oil level being adequate. I believe that the engine was not accompanied by proper installation and synchronization of related components, it could indeed lead to a P0017 code. This code indicates a misalignment between the crankshaft and camshaft positions, which can be caused by issues such as a faulty timing chain or belt, incorrect installation of these components, or a problem with the camshaft or crankshaft sensors⁴. The appearance of a P0017 code after an engine replacement can vary in time depending on the specific circumstances of the installation. If the timing components such as the chain or belt, sensors, and related parts are not properly installed or calibrated, the code could show up immediately after the engine is started. In other cases, it might take some time for the code to appear, as the engine's computer tries to adjust the timing and eventually determines it cannot correct.