NHTSA Complaint #11579064 — 2018 VOLKSWAGEN GOLF R

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11579064
Vehicle	2018 VOLKSWAGEN GOLF R
Component	POWER TRAIN
Date of Incident	March 18, 2024
Date Filed	March 23, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

After starting the car and then beginning to drive, the transmission falls into neutral when it should have shifted from 1st to 2nd gear. In order to recover, the driver has to stop applying the accelerator and then wait a second or two for the rpm’s to approach idle rates before the transmission will re-engage. It is not repeatable, and is sporadic but always when first driving the car after it has been recently started. This has occurred about 5times in 35k and is happening more often. I have taken it to the dealer multiple times but they dismiss the concern because they haven’t yet been able to repeat it. This bad shift / loss of power is dangerous when trying to initially accelerate and merge into traffic.

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#11437660 — October 21, 2021 — When driving the car it occasionally slips into neutral when it should be making the 1st to 2nd shift. Happens rare...

#11437081 — October 17, 2021 — Around 5 times now over the last year or two, most recently yesterday, the (DSG automatic) transmission has dropped...

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