NHTSA Complaint #11578826 — 2016 VOLVO XC90

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11578826
Vehicle	2016 VOLVO XC90
Component	ENGINE
Date of Incident	February 1, 2024
Date Filed	March 22, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

The engine is burning oil due to a factory design defect in the piston ring design, as verified by Volvo through a technical bulletin. In the bulletin, Volvo states that there is a free oil consumption test available for up to 100k miles. However, once I brought the car in for the test, they denied doing it for free and did not send any notice by mail. Burning oil can lead to a fire risk and loss of power while driving on the highway, which can cause serious accidents. Their published bulletin confirms the issue. The car has not been inspected, and there are no warning lights.

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