NHTSA Complaint #11578792 — 2009 CHEVROLET MALIBU

Loss of Power Steering Assist while driving, increasing risk of crash, occurred on 3/8/24. No warning of failure, but upon failure the dash indicated Power Steering malfunction. When able to schedule into repair shop, system error codes indicated the Electronic Power Steering Motor Control Module and Steering Column required replacement (shop mechanic said these parts have worn out). Vehicle has not been repaired due to excessive cost ($1400 parts, plus $385 labor and shop supplies, plus sales tax). Vehicle only had 96,227 miles when malfunction occurred and has never been driven hard. Malfunctioning parts are still in vehicle and are thus available for inspection upon removal. Vehicle is still in use and probably poses an elevated and unnecessary risk to the general public and occupants of this vehicle due to poor manufacturer design and/or quality assurance. I have driven the vehicle 11 miles to date, without re-occurrence of malfunction (yet).